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Dear All leadcool Box customer
Since last update 1.1.7 Version .the APP have some Bugs .after you reboot the box .the Luncher can not boot.
we have release the 1.18 version . and fix this Bugs!
PS: if your box language not on english .Please change to English First
Or on French Lanage .the APP pacakge name : Boîte personnalisée
If your box have the black screen after you update to 1.1.7 .
Please follow next Step .you will fix this problem
1.Click Setting Button your Remote Control
2.then You will Get the Setting Menu
3.please use down button go Apps find CustomBox
4.click Open .this Luncher will Run
PS:if you have update to 1.1.9 .please remove the update .just click unstall the Updates
the box will back to old version .
5.after 30 second .it will notice update to 1.18 Version .please click Confrim Button .after you update to 1.18 Version .all problem will be fixed
[/fusion_content_box][/fusion_content_boxes][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]
19 comments
Woodsse
Thank you, it’s ok now !
Hazim
Hello
I can’t do that and I can’t come to massage that says update to conform so I still no pictures or Chanels . Please help me to make that .
Thanks
Hazim
leadcoolAuthor
hello .antake some photo .email to : [email protected]
we will help you fix problem
Mohamed
Service très rapide merci beaucoup j’ai résolut mon problème.
Merci Phoebe
Ali
I can t résoudre problème
leadcoolAuthor
hello .please remove the update in the app
and reupdate
salwa
hi
black screen after i update to 1.1.9Please help me to make that .
leadcoolAuthor
hello .please remove the update in the app
and reupdate
Thierry
Hello, Today 20/07/2019 I had a 1.1.9 update, after installing it over restarting the set-top box, flashing black screen. Forced to put back in factory configuration.1.1.1. Please resolve this issue as quickly as possible. Waiting cordially
leadcoolAuthor
hello .please remove the update in the app
and reupdate
Thierry BOURASSEAU
Bonjour je suis en version 1.1.9 avec se problème que me conseiller vous merci
leadcoolAuthor
hello .please remove the update in the app
and reupdate
Pascal
Bonjour j’ai toujours l’écran noir.comment faire svp
Mise à jour 1.1.9
Votre manipulation ne fonctionne pas
leadcoolAuthor
hello .please remove the update in the app
and reupdate
Pascal
Bonjour.
J’ai toujours le même problème
Aidez moi svp
Merci
leadcoolAuthor
hello .please remove the update in the app
and reupdate
DIDIER DESJARDINS
Bonjour je ne trouve pas l’appli custombox pour la supprimer et installer la nouvelle.Comment faire car ecran noir et impossibilité de mettre mon code.Merci de m’aider.
DIDIER DESJARDINS
Mon appareil leadcool box ne fonctionne plus , impossible de se connecter après avoir mis le code, message erreur réseau alors que je suis connecter en direct.Numéro box modèle :rk322x-box et uméro de commande :97250300597942.Merci de faire quelques choses car j’ai encore 4 mois d’abonnement Desjardins didier
Astrid
Bonjour mon boîtier est tout le temps avec le témoin lumineux rouge…. j’essaie de l’allumer avec ma télécommande, en vain…. j’ai changé les piles. Mon boîtier à un mois, je suis vraiment désemparée, pourriez-vous m’aider.
D’avance merci.