How to fix Leadcool box black screen after you update to 1.17 or 1.1.9Version

How to fix Leadcool box black screen after you update to 1.17 Version

Dear All leadcool Box customer

Since last update 1.1.7 Version .the APP have some Bugs .after you reboot the box .the Luncher can not boot.

we have release the 1.18 version . and fix this Bugs!

PS: if your box language not on english .Please change to English First

Or on French Lanage .the APP pacakge name : Boîte personnalisée

If your box have the black screen after you update to 1.1.7 .

Please follow next Step .you will fix this problem

1.Click Setting Button your Remote Control

2.then You will Get the Setting Menu

3.please use down button go Apps find CustomBox

4.click Open .this Luncher will Run

PS:if you have update to 1.1.9 .please remove the update .just click unstall the Updates

the box will back to old version .

5.after 30 second .it will notice update to 1.18 Version .please click Confrim Button .after you update to 1.18 Version .all problem will be fixed

By leadcool|2019-07-23T11:40:32+08:00July 15th, 2019|blog|18 Comments

18 Comments

Woodsse 07/15/2019 at 15:28 - Reply

Thank you, it’s ok now !
Hazim 07/15/2019 at 20:00 - Reply

Hello
I can’t do that and I can’t come to massage that says update to conform so I still no pictures or Chanels . Please help me to make that .
Thanks
Hazim
- leadcool 07/19/2019 at 11:30 - Reply
  
  hello .antake some photo .email to : [email protected]
  we will help you fix problem
Mohamed 07/18/2019 at 16:38 - Reply

Service très rapide merci beaucoup j’ai résolut mon problème.
Merci Phoebe
- Ali 07/23/2019 at 04:15 - Reply
  
  I can t résoudre problème
  - leadcool 07/23/2019 at 09:25 - Reply
    
    hello .please remove the update in the app
    and reupdate
salwa 07/20/2019 at 14:40 - Reply

hi
black screen after i update to 1.1.9Please help me to make that .
- leadcool 07/23/2019 at 09:28 - Reply
  
  hello .please remove the update in the app
  and reupdate
Thierry 07/21/2019 at 01:10 - Reply

Hello, Today 20/07/2019 I had a 1.1.9 update, after installing it over restarting the set-top box, flashing black screen. Forced to put back in factory configuration.1.1.1. Please resolve this issue as quickly as possible. Waiting cordially
- leadcool 07/23/2019 at 09:27 - Reply
  
  hello .please remove the update in the app
  and reupdate
Thierry BOURASSEAU 07/21/2019 at 16:39 - Reply

Bonjour je suis en version 1.1.9 avec se problème que me conseiller vous merci
- leadcool 07/23/2019 at 09:26 - Reply
  
  hello .please remove the update in the app
  and reupdate
Pascal 07/21/2019 at 21:15 - Reply

Bonjour j’ai toujours l’écran noir.comment faire svp
Mise à jour 1.1.9
Votre manipulation ne fonctionne pas
- leadcool 07/23/2019 at 09:26 - Reply
  
  hello .please remove the update in the app
  and reupdate
Pascal 07/22/2019 at 18:01 - Reply

Bonjour.
J’ai toujours le même problème
Aidez moi svp
Merci
- leadcool 07/23/2019 at 09:25 - Reply
  
  hello .please remove the update in the app
  and reupdate
DIDIER DESJARDINS 08/23/2019 at 01:46 - Reply

Bonjour je ne trouve pas l’appli custombox pour la supprimer et installer la nouvelle.Comment faire car ecran noir et impossibilité de mettre mon code.Merci de m’aider.
DIDIER DESJARDINS 08/24/2019 at 03:17 - Reply

Mon appareil leadcool box ne fonctionne plus , impossible de se connecter après avoir mis le code, message erreur réseau alors que je suis connecter en direct.Numéro box modèle :rk322x-box et uméro de commande :97250300597942.Merci de faire quelques choses car j’ai encore 4 mois d’abonnement Desjardins didier